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Maintenance Plans

Monthly Maintenance Plans

Our predictable monthly maintenance plans provide three incremental levels of service, with our baseline coverage starting at just $30 per month per workstation. The Platinum Plan provides a full suite of comprehensive services for desktops, servers, and network equipment. This includes unlimited tech support labor by remote control or on site. If the Platinum Plan goes beyond your budget requirements you can get started with our Silver Plan which provides Server Monitoring and basic Preventative Maintenance as well as Backup Monitoring. And of course, there’s the intermediary Gold Plan you can scale up to as your business grows.

Silver | Gold | Platinum Maintenance Plans

Each plan provides a schedule of maintenance and services to meet the varied needs of our clients’ business IT infrastructure. If a plan does not exactly match your current or ongoing IT operational requirements please let us know, and we’ll customize a plan to meet your needs.

Review the incremental plans below, and contact us today to schedule an appointment: you can reach us by phone, online form, or by chat from any page.

SILVER
Starter
24/7 Network monitoring
AntiVirus software management
Spyware software management
Critical updates management
Asset management
Server backup monitoring
Review server event logs
Add/Remove network user accounts
Minor changes to network devices
Small favors!
GOLD
Best Value
De-fragment hard drives
Review disk storage space
Review memory use
Review CPU use
Review firewall logs
SMTP SPAM filtering
Manage IT vendor relationships
Virus/Spyware clean up
Electronic remote service requests
Monthly site visit
Quarterly business technology review
Loaner workstation hardware
Server database maintenance
Daily offsite server backup up to 5GB
PLATINUM
Pro
Your network insurance plan!
24/7 Help Desk
Break-fix service (labor only)
Test network components
Test backup/restore
Disaster recovery planning
Image workstation hard drive
Image server hard drive
Daily offsite server backup up to 10 GB
Workstation reinstall and configure
Server reinstall and configure