Managed Services

Monthly Maintenance Plans

Our predictable monthly maintenance plans provide three incremental levels of service, with our baseline coverage starting at just $30 per month per workstation. The Platinum Plan provides a full suite of comprehensive services for desktops, servers, and network equipment. This includes unlimited tech support labor by remote control or on site. If the Platinum Plan goes beyond your budget requirements you can get started with our Silver Plan which provides Server Monitoring and basic Preventative Maintenance as well as Backup Monitoring. And of course, there's the intermediary Gold Plan you can scale up to as your business grows.

The Initial Network Audit
All maintenance plans include an initial Network Audit where the following will be examined and reviewed for correction and improvement:

Network inventory
Network security
Data backup
Virus protection
Spyware protection

SPAM Filtering
Hardware integrity
System performance
Critical update status
Overall network design and documentation

Silver | Gold | Platinum Maintenance Plans

Each plan provides a schedule of maintenance and services to meet the varied needs of our clients' business IT infrastructure. If a plan does not exactly match your current or ongoing IT operational requirements please let us know, and we'll customize a plan to meet your needs.

Review the incremental plans below, and contact us today to schedule an appointment: you can reach us by phone, online form, or by chat from any page.

SILVER - our silver plan includes the following:	GOLD - our GOLD plan ADDS the following to the SILVER plan:	PLATINUM - our PLATINUM plan ADDS the following to the GOLD plan for Ultimate protection:
24/7 Network monitoring AntiVirus software management Spyware software management Critical updates management Asset management Server backup monitoring Review server event logs Add/Remove network user accounts Minor changes to network devices Small favors!	De-fragment hard drives Review disk storage space Review memory use Review CPU use Review firewall logs SMTP SPAM filtering Manage IT vendor relationships Virus/Spyware clean up Electronic remote service requests Monthly site visit Quarterly business technology review Loaner workstation hardware Server database maintenance Daily offsite server backup, up to 5GB	Your network insurance plan! 24/7 Help Desk Break-fix service (labor only) Test network components Test backup/restore Disaster recovery planning Image workstation hard drive Image server hard drive Daily offsite server backup, up to 10 GB Workstation reinstall and configure Server reinstall and configure